Last updated: September 13, 2026
This Refund and Cancellation Policy applies to digital services purchased from Nomadev, based in San Francisco, California, USA. Any proposal, order form, subscription, or statement of work may include additional terms. If those terms conflict with this policy, the signed project terms will control.
Custom Digital Services
WordPress development, design, SEO, content, social media management, advertising support, AI chatbots, automation, consulting, and similar services are customized and reserve production time. Fees earned for completed work, approved milestones, delivered files, booked consulting, or time already spent are not refundable.
Deposits and Project Start
Deposits secure scheduling and may be nonrefundable once work begins or production capacity has been reserved, as stated in the applicable proposal. If a project is canceled before work begins, Nomadev may refund the unused amount after deducting nonrecoverable payment-processing charges, purchased third-party items, and any clearly disclosed administrative or reservation fee.
Milestone Projects
For milestone-based work, each approved or delivered milestone becomes earned and nonrefundable. Cancellation does not remove the obligation to pay for completed work, committed resources, or third-party costs incurred for the project.
Monthly and Recurring Services
Maintenance, SEO, content, social media management, advertising support, automation monitoring, and other recurring services are billed for reserved capacity and ongoing work. Unless a proposal states otherwise, cancellations apply to future billing periods and do not generate a prorated refund for a billing period that has already started.
Third-Party Charges
Domain registrations, hosting, premium themes, plugins, software subscriptions, stock media, advertising spend, payment-processing fees, platform charges, and other third-party purchases are nonrefundable once ordered or charged, except where the third-party provider issues a refund.
Client Delays or Abandonment
If a client does not provide required content, access, approvals, or feedback, the project may be paused or rescheduled. Fees already earned or third-party costs remain payable. A project inactive for an extended period may require a restart fee or new timeline, as described in the proposal.
Service Problems
If you believe a deliverable materially fails to match the agreed scope, contact us promptly through the Contact page with specific details. We will first make a reasonable effort to correct verified issues within the agreed scope. A refund, credit, or alternative remedy may be offered when required by law or approved by Nomadev based on the circumstances.
How to Request a Cancellation or Refund Review
Submit your request through the Contact page and include your name, invoice or order reference, service purchased, reason for the request, and relevant documentation. Requests are reviewed individually and do not guarantee a refund.
Chargebacks
Please contact Nomadev before initiating a payment dispute so we can review the issue. Fraudulent or abusive chargebacks may result in suspension of services and recovery of amounts lawfully owed.
Consumer Rights
Nothing in this policy limits nonwaivable rights or remedies available under applicable consumer protection law.
This policy is a general business template and should be reviewed by qualified California legal counsel after prices, deposits, subscriptions, payment processors, and service packages are finalized.